![]() For example, if the card that bought the app has expired, the purchase is unlikely restorable. Update the payment information in your (or the family organizer's) Apple account. Click Sign in, and provide your login information (your Apple ID, and password).(This step makes sure the App Store app can behave normally.) Sign out of App Store and then sign in to App Store again.Offload the app (iOS/iPadOS only): Open the Settings app > General > iPad/iPhone Storage > GoodNotes > Offload App. ![]() Then, click on Account Settings to sign in with your Apple ID.
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